Toll-free: 1-877-GO JOBSITE / 877-465-6274
Q: Is there a commitment on my part?
A: No, there is no commitment beyond the minimum order totals. See programs and pricing for each of our different mailing products for minimum order amounts.
Q: Can I add color logo or picture to my mailer?
A: Yes. You can add color to the letter portion of your mailer for only 22 cents each. Add color logos, emphasize wording, even add jobsite photos. Additional fees may apply. Click here for pricing.
Q: After I order, when will the mailers be in people’s mailboxes?
A: For those mailing first-class, your order should be
in-home approximately 5 to 7 business days from the time
we receive proof approval and order information.
If mailing standard, the USPS delivery time can vary greatly.
From time we receive proof approval and order information
to in-home date can be anywhere from one week to one month
depending solely on the USPS.
Q: How is my mailing list selected?
A: If you are doing a Jobsite mailing, our software will automatically choose the closest number of homes based on the number of mailers you choose (100, 200, etc….). You can also add demographic parameters such as income level, age of home, home income levels, etc… to further define who your mailing will reach. You can also provide us with specific streets and we will give you total counts based on the streets you have chosen ($10 fee for this service).
As for our other programs, see the programs and pricing page for each product.
Q: Can I get a copy of my mailing list after it mails?
A: Yes. An electronic copy can be emailed to you if requested for $10. Avery labels can be shipped to you for $25.
Q: Can I provide you with my own letter copy instead of using your pre-written copy?
A: Yes. There is no fee for this option. You may either submit the copy yourself electronically by simply clicking on the Get Started option for any of our products and fill in or change the information as instructed on our website. We can also e-mail you a Word Document on the stationery of your choice with our basic letter for each mailing product included which you can then change and e-mail back to us. Either method, you will then receive a proof which you will then have the ability to make further changes as needed.
Q: I’d like to design my own custom stationery design. Is this an option?
A: Yes. We have options to print your own custom designed stationery, both for short & long run mailing programs. (Click here for pricing)
Q: Once I’ve approved my copy, can I make changes for subsequent mailers?
A: Yes. You will have the opportunity to change your letter with each and every order. After your first order, you will be given a user name and password where you will be able to go to our Member Area and make changes with each future order or contact us directly by phone or fax.
Q: Are there discounted rates available on larger size mailings?
A: Yes. There are discounts for large quantity mailings (click here for large quantity program details), and we also have discounted monthly program packages (click here for monthly programs).
Q: Can I see the mail list before it mails?
A: No. At this time the system does not allow for this feature.
Q: Can I remove my client from the list before it mails?
A: Yes. That is part of the regular production process.
Q: Can I get the phone numbers on the mail list?
A: No. Due to federal do not call legislation, we cannot provide phone numbers.
