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Is there a commitment on my part?
No, there is no commitment beyond the minimum order totals. See programs and pricing for each of our different mailing products for minimum order amounts.

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After I order, when will the mailers be in people’s mailboxes?
For those mailing first-class, your order should be in-home approximately 5 to 7 business days from the time we receive proof approval and order information.

If mailing standard, the USPS delivery time can vary greatly. From time we receive proof approval and order information to in-home date can be anywhere from one week to one month depending solely on the USPS.

For breakdown of pricing and mailing quantity postal requirements, see “Programs & Pricing” page.

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Can I get a copy of my mailing list after it mails?
Yes. An electronic copy can be emailed to you if requested. Avery labels can be shipped to you for a $25 fee.

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Can I provide you with my own letter copy instead of using your pre-written copy?
Yes. There is no fee for this option. You may either submit the copy yourself electronically by simply clicking on the “Get Started” option and fill in the information as instructed. We can also e-mail you a Word Document on the stationary of your choice with our basic letter included which you can then change and e-mail back to us. Either method, you will then receive a proof which you will then have the ability to make further changes as needed.

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I’d like to design my own custom stationary design. Is this an option?
Yes. We have an in-house design service that will be happy to work with you. Click here for custom printing details and pricing.

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Once I’ve approved my copy, can I make changes for subsequent mailers?
Yes. You will have the opportunity to change your letter with each and every order. After your first order, you will be given a user name and password where you will be able to go to our Member Area and make changes with each future order or contact us directly by phone or fax.

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Are there discounted rates available on larger size mailings?
Yes.  There are discounts for large quantity mailings (click here for details) as well as monthly program pricing (click here for details).

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Can I see the mail list before it mails?
No. At this time the system does not allow for this feature.

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Can I remove my client from the list before it mails?
Yes. That is part of the regular production process.

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Can I get the phone numbers on the mail list?
No. Due to federal do not call legislation, we cannot provide phone numbers.

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Can I order less than 100 mailers per jobsite?
No. Our minimum order is 100 pieces per Job Site address and 200 pieces per total order.